Responsible Gaming at sixs6s
Gambling should always be fun and within your control. sixs6s provides a full suite of responsible gaming tools to help you stay in charge of your play — because your well-being comes before anything else.
sixs6s gives you direct control over your gambling activity. All of the tools below are accessible from your account settings at any time — no waiting periods, no extra fees.
Setting up any responsible gaming tool on your sixs6s account takes less than two minutes. Follow these steps:
- 1 Log in to your sixs6s account using your registered email address and password.
- 2 Navigate to Account Settings from the main menu and select the Responsible Gaming tab.
- 3 Choose the tool you want to activate — Deposit Limit, Loss Limit, Cool-Off Period, Session Time Limit, or Self-Exclusion.
- 4 Enter the limit value or duration you prefer and confirm. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they apply.
- 5 You will receive a confirmation email to your registered address once the setting has been applied successfully.
If you have difficulty activating any tool yourself, contact our support team at [email protected] at any time. Our team is available 24/7 in Bangladesh Standard Time (BST, UTC+6) and will set limits on your account immediately upon request.
Gambling becomes a problem when it stops being fun and starts affecting other areas of your life. If you notice any of the following signs in yourself or someone you know, it may be time to seek help.
- Spending more money on gambling than you can afford to lose, including money set aside for essentials like rent, food, or bills.
- Feeling unable to stop gambling or to walk away once you have started, even when you intended to.
- Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
- Lying to friends or family about how much time or money you spend gambling.
- Neglecting work, studies, family responsibilities, or social activities because of gambling.
- Feeling anxious, irritable, or restless when you are not gambling or when you try to cut back.
- Borrowing money from friends, family, or financial services specifically to fund gambling.
- Gambling to escape stress, depression, loneliness, or other difficult emotions rather than for entertainment.
Recognising the signs early makes a significant difference. If any of the above apply to you, we strongly encourage you to use our self-exclusion tool immediately and reach out to our support team. You do not need to wait until things become serious — we are here to help at any stage.
If you believe gambling is becoming a problem for you, the most important step is to speak to someone. sixs6s's support team is trained to handle responsible gaming conversations with care and complete confidentiality. We will never judge you for reaching out — getting help is a sign of strength, not weakness.
You can contact our responsible gaming support team directly at [email protected] with the subject line "Responsible Gaming Request". We will respond promptly and can arrange immediate account restrictions, a cool-off period, or a full self-exclusion on your behalf.
sixs6s also encourages all players who feel they need professional guidance to speak with a qualified counsellor or helpline service in their region. Seeking outside support is a healthy and responsible choice, and we fully support players who choose to do so alongside or instead of using our in-platform tools.
Our responsible gaming support line is available around the clock, every day of the year, in Bangladesh Standard Time (BST, UTC+6). Email us at [email protected] — we typically respond within one hour for responsible gaming requests.
sixs6s takes the protection of minors extremely seriously. We operate a strict 21+ only policy and employ multiple layers of age verification during registration and throughout a player's account lifecycle. Our platform is not marketed to, and must not be used by, anyone under the age of 21.
If you share a device or household with younger people, we recommend taking the following precautions to prevent accidental access to the sixs6s platform:
- 1 Never save your login credentials in a shared browser or on a shared device. Always log out after each session.
- 2 Use parental control software on any shared device to restrict access to gambling-related websites for younger users in your household.
- 3 Keep your password private. Do not share your sixs6s account credentials with anyone, including other adults.
- 4 If you suspect an underage person has accessed or attempted to access your account, contact us immediately at [email protected] so we can investigate and take appropriate action.
sixs6s is more than an online casino — it is a platform built on trust. We believe that sustainable, responsible gambling is better for everyone: it keeps players happy and safe, and it reflects the kind of operator we want to be for the Bangladeshi gaming community. Whether you are placing a cricket bet during the BPL season, spinning slots, or enjoying live casino tables, our goal is always for you to have a positive, controlled experience.
We actively monitor account behaviour for signs of potential problem gambling — such as rapid bet escalation, extended session times, or repeated deposit reversals — and may proactively reach out to players we believe may benefit from support or a nudge to review their limits. This is not surveillance; it is genuine care for the people who place their trust in us.
All responsible gaming features on sixs6s are free to use, permanently available, and take effect immediately upon activation. There are no fees, no penalties, and no barriers to limiting or stopping your play at any time. Your safety will always come before our revenue.
To request a formal self-exclusion — including a permanent account closure — email [email protected] with the subject line "Self-Exclusion Request" and your registered account email. We will process your request within 24 hours and confirm once your account has been closed. During this period your account will be immediately suspended to prevent further play.